Team selection by seniority and professional specialization

Loyalty to leader is important

Strict hierarchy with clear chain of command

Implicit obedience to team leader is expected

Team leader makes decisions, usually with consultation

Teams work co-operatively and combine professional skills

Team members work co-operatively, combining their skills

Harmony is important, so is consultation Team members expect to be
consulted and to have their view influence the outcome

Distance in seniority within the group will be observed

Working pace tends to be slow and methodological Deadlines are
flexible
You probably should:


Monitor team activity

Give praise

Give face to everyone

Give clear instructions (but in a kindly way)

Emphasize moral and social aims

Check progress regularly

Understand the aims and motivation of other team members
You probably shouldnt:


Criticize seniors in front of their team

Forget to monitor and check performance

Assume that a smile equals satisfaction

Assume that agreement equals understanding


Managing Disagreement



Always in private

Always impersonal

Always stress harmony We not I

Focus on facts not emotion

Smile a lot

Use authority according to rank

Relationships are more important than tasks

Discuss at length to achieve total agreement
You probably should:


Listen carefully to proposed solutions

Understand their difficulties (These may be social or relationship linked
more than business )

Emphasize the collective nature of the business

Praise rather than criticize

Only ever comment on poor performance in private
You shouldnt:


Give up

Humiliate anyone (in public or private)

Disagree too forcefully

Blame people

Be too direct and factual

Overdo the logic (intuition important)